Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.

Learn More

Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.

Find a Reseller

Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.


Find an Online Reseller

Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.



Contact a Vertiv Specialist

Financial Firm Counts on Vertiv for Uptime of Philippines Call Centers

October 06, 2021

Background

The customer is a leading financial firm that operates a network of BPO offices or call center operations in the Philippines. With 24,000 employees in the Philippines alone, the company’s strategy is to continue investing in technology infrastructure and people to increase its penetration across global markets. The simple goal of the company is to empower fast, secure payments for everyone. To help achieve that goal, the company has built an integrated, worldwide commerce ecosystem that needs to be supported by reliable infrastructure.

Results

  • World class service organization safeguards systems uptime
  • High efficiency UPS drives power protection of call center operations
  • Precise monitoring of data center physical environment drives proactive maintenance
  • Scalable UPS preserves floor space while growing capacity
Case Summary
Location:

Philippines

Vertiv Solution:
  • Row-based Vertiv™ Liebert® APM uninterruptible power supply (UPS)
  • Vertiv™ Liebert® RDU-A G2
Critical Needs:

Uptime of critical call center operations is crucial for the success of this customer’s business. A system outage would have an adverse effect on the company’s financial condition, customer satisfaction and operational cash flow. To support such a critical environment, the customer needed a reliable and efficient power and monitoring solution to ensure business continuity.

Download the Case Study
Partner Login

Language & Location