Background:
The nation of Kenya, with the largest economy in East Africa, serves as a significant regional transportation and financial hub. According to the Finance Ministry, the nation’s economy is expected to expand by 6.3% in 2024. This growth is helping to support ongoing investments in Kenya’s public infrastructure.
Kenya established the National Transport and Safety Authority (NTSA) in 2012 to manage the growth of vehicles and the safety of drivers and pedestrians. The NTSA supports Kenyan citizens in several ways, including vehicle registration, car inspection, driver’s license applications, driver training, transfer of car ownership, online car search, reflective number plate application, and registration of physical or functional automobile modifications.
In June of 2021, the NTSA deployed a revamped Transport Integrated Management System (TIMS) to meet client security and technological advancement requirements as part of its digital transformation strategy. In part, the citizens of Kenya use their TIMS account to register vehicles, transfer vehicle ownership, and obtain license plates.
Results:
- Rapid delivery
- Improved customer service
- Improved licensing compliance
- Enhanced system uptime
- Recognition
- Future scalability
| Case Summary | |
|---|---|
| Location: |
Kenya, Africa |
| Critical Need: |
Maintain high levels of service and system availability in support of Kenya’s country-wide vehicle registration system. |
| Vertiv Solution: |
Pre-engineered and tested Vertiv™ SmartRow™ data center |
